Resources & Support
Everything you need to get the most out of MemoryFy
User Guide
Step-by-step instructions with screenshots
FAQs
Answers to common questions
Contact Us
Get help from our support team
Frequently Asked Questions
How do I invite a caregiver?
Go to Settings > Caregivers > Invite Caregiver. You can either share a QR code or send an email invitation with a unique code that expires in 30 days.
Can I use MemoryFy without internet?
Some features work offline, including viewing cached reminders and memories. However, syncing with caregivers and creating new items requires an internet connection.
How do I set up recurring reminders?
When creating or editing a reminder, tap on 'Repeat' and choose your preferred frequency: daily, weekly, monthly, or custom days.
Is my data secure?
Yes, we use bank-level encryption for all data. Your information is stored securely on Google Cloud servers and is HIPAA compliant. Only you and your approved caregivers can access your data.
How do brain games help?
Our cognitive exercises are designed by neuroscience researchers to help maintain and improve memory, attention, and mental agility. Regular play can help keep your mind sharp.
Can caregivers create reminders for me?
Yes, if you grant them permission. You control what each caregiver can do - they can have view-only access or full management capabilities based on your preferences.
Documentation
Getting Started Guide
Learn the basics of setting up your MemoryFy account
Reminder Management
Create, edit, and manage your daily reminders
Memory Vault
Store and organize your important memories
Brain Games
Understanding cognitive exercises and tracking progress
Caregiver Features
Managing elder care and receiving alerts
Privacy & Security
Understanding how your data is protected
Video Tutorials
Getting Started with MemoryFy
5:32
Setting Up Reminders
3:45
Using the Memory Vault
4:18
Connecting with Caregivers
6:21
Still need help?
Our support team is here to help you get the most out of MemoryFy.