Resources & Support

Everything you need to get the most out of MemoryFy

Frequently Asked Questions

How do I invite a caregiver?

Go to Settings > Caregivers > Invite Caregiver. You can either share a QR code or send an email invitation with a unique code that expires in 30 days.

Can I use MemoryFy without internet?

Some features work offline, including viewing cached reminders and memories. However, syncing with caregivers and creating new items requires an internet connection.

How do I set up recurring reminders?

When creating or editing a reminder, tap on 'Repeat' and choose your preferred frequency: daily, weekly, monthly, or custom days.

Is my data secure?

Yes, we use bank-level encryption for all data. Your information is stored securely on Google Cloud servers and is HIPAA compliant. Only you and your approved caregivers can access your data.

How do brain games help?

Our cognitive exercises are designed by neuroscience researchers to help maintain and improve memory, attention, and mental agility. Regular play can help keep your mind sharp.

Can caregivers create reminders for me?

Yes, if you grant them permission. You control what each caregiver can do - they can have view-only access or full management capabilities based on your preferences.

Documentation

Getting Started Guide

Learn the basics of setting up your MemoryFy account

Reminder Management

Create, edit, and manage your daily reminders

Memory Vault

Store and organize your important memories

Brain Games

Understanding cognitive exercises and tracking progress

Caregiver Features

Managing elder care and receiving alerts

Privacy & Security

Understanding how your data is protected

Video Tutorials

Getting Started with MemoryFy

5:32

Setting Up Reminders

3:45

Using the Memory Vault

4:18

Connecting with Caregivers

6:21

Still need help?

Our support team is here to help you get the most out of MemoryFy.